Protocol for Returns & Exchanges

In the event that your survival gear does not meet the standards of the wasteland, we offer a 30-day window for returns on all unworn, tagged apparel. All items must remain in their original post-apocalyptic condition to be eligible for processing.

Return Process

• 1.
  Initiate Transmission

  Access your secure portal and log your return request to generate a unique Return Authorization Code.

• 2.
  Secure the Cargo

  Repackage your items in their original protective casing, ensuring all industrial tags and scannable codes are intact.

• 3.
  Dispatch to Sector 7

  Affix the provided prepaid shipping label and drop your package at any authorized courier outpost for extraction.

• 4.
  Verification & Credits

  Once our technicians verify the integrity of the gear, your credits will be refunded to your original payment method within 5-7 solar days.